Precise IT Services

Local IT Support servicing the Tweed Valley Region and Beyond!
As a Managed Services Provider, we enable a proactive approach to managing business' systems allowing us to be your all-in-one IT Solution.

Call us on (07) 5551 6939

Would you like your business to have the peace-of-mind of having dedicated and prioritized IT support 24/7, provided by a LOCAL IT business that's been successfully supporting the Tweed Valley since 1997?

For as little as $15/month, we can remotely monitor and manage your computers' hardware and software, checking if the computer is working correctly or showing signs of failure.

We pride ourselves on being PROactive, rather than REactive to your computer issues, meaning we can fix your IT issues before they become problems - meaning less down-time for your computer, your staff, and you.

With our backup solutions, we can offer both local and cloud storage. In the event that your server should fail, we can get you back up and running with a virtual server in no time.

Downtime after Server Failure

One day your server will fail, the question is... Are you prepared?

DATTO Hybrid Backups
10%
Sometimes minutes
Standard Backups
90%
Sometimes Hours

Remote Desktop Support

  • Call and our friendly, experienced, efficient helpdesk staff will give you the support you need to work through often frustrating computer problems.
  • Simply create a ticket using the desktop software provided or visiting the portal and we will be able to remotely answer questions, fix problems and install required software.
  • Tickets can also be created via email and phone, so if your computer's not up and running we can get you back on track.
  • We Support Windows, Apple, Linux, Virtual Machines, Windows and Linux Servers, Android.

Remote Monitoring

  • We can remotely monitor your business' desktops, laptops, servers, and mobile devices across operating systems and platforms.
  • We can manage and secure smartphones and tablets.
  • Our reporting means you can view details on just about any problems that may arise.

 

Network Monitoring

  • We monitor your network devices, including switches, routers, firewalls, and more, to ensure everything is running smoothly to avoid those network related headaches.
  • We can discover and onboard devices as they come on your networks reducing setup time.
  • Monitor your network's performance and infrastructure to ensure you always have the fastest rout.

Managed Antivirus

  • Keep your enterprise safe against sophisticated cyber-threats with a unified prevention, detection,
    response and hardening platform across endpoint, network and cloud.
  • Using advanced behavior-based technologies, Webroot is one of the best in detecting threats in independent trials. Demonstrated leading protection and performance help you minimize the risks of a security breach that could impact your business or slow down employees' systems.

  • Hardware

    We can check and monitor your:

    • Storage
    • Memory
    • Network
    • Printers

  • Software

    We can check and monitor your:

    • Windows updates
    • Antivirus updates
    • Browser updates
    • Runtime updates
    • Driver updates
    • Backup solutions

  • Network devices

    We can check and monitor your:

    • Network Printers
    • Routers
    • Switches
    • Modems
    • Access Points
    • Traffic
    • VPN's

  • Cloud

    We can check and monitor your:

    • Emails
    • Email Backups
    • Computer Backups
    • Document Backups
    • Office 365 Subscriptions
    • Office 365 Users and Groups
    • Azure Active Directory Sync Status
    • Virtual Machines
    • Websites
    • Domains

Antivirus & Monitoring Essentials

Antivirus & Monitoring Essentials

$15.00/month

Includes: Fully Managed Endpoint Protection/Antivirus, PC Monitoring & Maintenance Notification, and Monthly Performance Reporting
More Info

IT Essentials

IT Essentials

$75/month

Includes: Fully Managed Endpoint Protection/Antivirus, PC Monitoring & Maintenance Notification, Monthly Performance Reporting, Unlimited Automated Support, Patch & Update Automation, Security Threat Detection & Remediation, and Much More!
More Info

Patch Management

  • Windows and software updates often are missed or delayed due to a lack of user knowlage and poor update schedules. We can manage when your updates are done and reschedule them accordingly if they are missed. Meaning you wont have out-of-date computers, significantly reducing risk of attack from malware and increasing stability.
  • As a business we understand that sometimes you only want security updates, as feature updates can affect performance. With our patch management services, you can choose what you receive. 
  • Fine-tune your patch management policies to prevent cyberattacks and optimize system performance.

Backup Management

  • Our flexible backup solution gives you a wide range of choices. From portable, local, external and cloud backup solutions we are able to make sure your backups are being done on-time, everytime.
  • We have sophisticated software that can make a full system image of your computer and update any changes as they happen as often as you like.
  • Our backups can then be booted as a virtual machine in case of system failure meaning you will be down for as little time as possible.
  • Our systems automatically report a successful or unsuccessful backup, meaning you no longer have to worry about it.

Data Management

  • Data Management is important these days - with so many ways for data to be breached and the significant costs related to data breaches, it's important to know how vulnerable your data is.
  • Our Risk Assessment tools scan every email, document and backup for potential data loss. 
  • Our Risk Assesment scans can give you realtime results on unlimited computers in your organisation. So you know where risks are and also providing a monetary value of how much a leak of that data could cost you.

Cloud Services

Office 365

We support all office 365 products including Office, Exchange, OneDrive, SharePoint, Yammer, Skype, Teams, OneNote.

Azure

We support a large number of azure services and active directory management.

SaaS

Software as a service is becomming more important by the year.

Amazon AWS

Route 53, EC2, Elasitc Beanstalk, S3 Bucket, we support this and much more. So if your after a cloud service for your website, database, domains, data storage and backups we have you covered.

Call us on (07) 5551 6939

Trading Hours

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