Precise IT Services
Local IT Support servicing the Tweed Valley Region and Beyond!
As a Managed Services Provider, we enable a proactive approach to managing business' systems allowing us to be your all-in-one IT Solution.
Call us on (07) 5551 6939
Remote Desktop Support
- Call and our friendly, experienced, efficient helpdesk staff will give you the support you need to work through often frustrating computer problems.
- Simply create a ticket using the desktop software provided or visiting the portal and we will be able to remotely answer questions, fix problems and install required software.
- Tickets can also be created via email and phone, so if your computer's not up and running we can get you back on track.
- We Support Windows, Apple, Linux, Virtual Machines, Windows and Linux Servers, Android.
- We can remotely monitor your business' desktops, laptops, servers, and mobile devices across operating systems and platforms.
- We can manage and secure smartphones and tablets.
- Our reporting means you can view details on just about any problems that may arise.
- We monitor your network devices, including switches, routers, firewalls, and more, to ensure everything is running smoothly to avoid those network related headaches.
- We can discover and onboard devices as they come on your networks reducing setup time.
- Monitor your network's performance and infrastructure to ensure you always have the fastest rout.
- Keep your enterprise safe against sophisticated cyber-threats with a unified prevention, detection,
response and hardening platform across endpoint, network and cloud.
- Using advanced behavior-based technologies, Webroot is one of the best in detecting threats in independent trials. Demonstrated leading protection and performance help you minimize the risks of a security breach that could impact your business or slow down employees' systems.
- Windows and software updates often are missed or delayed due to a lack of user knowlage and poor update schedules. We can manage when your updates are done and reschedule them accordingly if they are missed. Meaning you wont have out-of-date computers, significantly reducing risk of attack from malware and increasing stability.
- As a business we understand that sometimes you only want security updates, as feature updates can affect performance. With our patch management services, you can choose what you receive.
- Fine-tune your patch management policies to prevent cyberattacks and optimize system performance.
- Our flexible backup solution gives you a wide range of choices. From portable, local, external and cloud backup solutions we are able to make sure your backups are being done on-time, everytime.
- We have sophisticated software that can make a full system image of your computer and update any changes as they happen as often as you like.
- Our backups can then be booted as a virtual machine in case of system failure meaning you will be down for as little time as possible.
- Our systems automatically report a successful or unsuccessful backup, meaning you no longer have to worry about it.
- Data Management is important these days - with so many ways for data to be breached and the significant costs related to data breaches, it's important to know how vulnerable your data is.
- Our Risk Assessment tools scan every email, document and backup for potential data loss.
- Our Risk Assesment scans can give you realtime results on unlimited computers in your organisation. So you know where risks are and also providing a monetary value of how much a leak of that data could cost you.
We support all office 365 products including Office, Exchange, OneDrive, SharePoint, Yammer, Skype, Teams, OneNote.
We support a large number of azure services and active directory management.
Software as a service is becomming more important by the year.
Route 53, EC2, Elasitc Beanstalk, S3 Bucket, we support this and much more. So if your after a cloud service for your website, database, domains, data storage and backups we have you covered.